“K-Lead” Application – Barcode Scanner Application

Lead Retrieval systems are a helpful tool for receiving participants’ contact information when they visit your booth. The information obtained by lead retrieval system enables Exhibitors to enhance their database by securing valuable leads for further marketing and communication.
We are pleased to offer you the “K-Lead” Application: exhibitors can download the “K-Lead” app onto their own smart phone or tablet and transform their device into an instant, easy lead retrieval system and capture participants’ full contact information with a quick scan of their badge.

The advantages of the “K-Lead” application:

• Effortless process using registration badge barcode.
• Allows to immediately view the leads information.
• Ability to insert exhibitor’s comments for each lead.
• Application is available for download from Apple store or Google play: “K-Lead App”.
• Cost per unit – USD 600 (excluding 4% credit card charges fees, excluding VAT if applicable)

The Application should be installed on your company/personal device (tablet/smart phone). Operational information will be sent in due course.

To order “K-Lead” Application, please access the Exhibitor’s Portal https://exhibitorportal.kenes.com

Deadline:  Monday, 27 May
Onsite rate of USD 750 will be applied for order received after above deadline.

Please note:

• Device is not included. The Application should be installed on your company/personal device (tablet/smart phone).
• In accordance with the general data protection regulation (GDPR), Kenes Group has updated its privacy policy. You can view our updated privacy notice here.
  Kenes will not share delegate’s personal data with third parties without their consent.
  Please note that similarly to sharing a business card, presenting delegate badge for scanning at exhibition booths or industry symposia constitutes an expression of consent to share their personal details with the company that is scanning their badge so that it may contact them in the future.
• Barcodes on delegate’s badges contain contact information as supplied by the delegate or the agency responsible for the registration process of the delegate. We regret that in some cases, as when group registration is completed by a company, we may not be in possession of the full contact details.
• In addition, please note that neither Kenes Group nor the Organising Committee is responsible for the content of the information.

Exhibitor Badges

• Each exhibiting company is entitled to free exhibitor badges. The amount of free exhibitor badges is stated in your contract, and determined by your booth size.
  Two exhibitor badges will be given for the first 9 sqm booked, and one additional badge for each 9 sqm thereafter.
• The exhibitor badges allow access to the exhibition area and the Scientific Meeting Welcome Reception & Exhibition Opening.
• Exhibitor badges will be personalized i.e. they will include the name of the badge holder as well as the country and company name. Please submit the list of individual names via the Exhibitors Portal no later than Monday, 27 May. 
• Exhibitor Badge Holders are not eligible for CME/CPD credits or be listed on the World Map feature (if available) which displays the list of participants.
• Exhibitor badges will be available for collection at the registration area during registration hours. Please note that badges will not be mailed in advance.
• Additional exhibitor badges may be purchased online through the Exhibitor’s Portal, at the rate of USD 200 per badge.
  Companies may purchase a maximum number of exhibitor badges as follows:
  Booths of up to 60sqm –      15 exhibitor badges
  Booths larger than 60sqm – 25 exhibitor badges
  
  Notes:
  – Deadline for ordering additional exhibitor badges via the exhibitor portal: Monday, 27 May. 
      Link to access the Portal https://exhibitorportal.kenes.com
  – Please make sure that your company profile has been submitted via the Exhibitor’s Portal before placing an order.

• All company representatives are required to wear exhibitor badges to access the Exhibition. Company representatives not wearing their badges will not be allowed to access the Exhibition. Exhibitor badges are for the use of company personnel manning the booth and should not be used to bring visitors to the Exhibition.

For any enquiries related to registration, please contact the Registration Manager, Ms. Sandra Silva by e-mail at: registration@ptcog62.org

Access to the Exhibition Hall during Set-up and Dismantling Times

Stand builders and staff must wear service passes during the entire set-up and dismantling period. Service Passes are free of charge and may be collected from the Exhibition Manager Desk on-site.

Exhibition Floor Plan & List of Exhibitors

The exhibition floor plan has been designed to maximize the exhibitor’s exposure to the delegates.
To access  the exhibition floor plan and see the location of each booth, please click here.
For full list of exhibitors and supporters – click here

Exhibition Hall 

The exhibition will be held in Hall 405 which is located on level 4.
Kindly note that the hall name as will be displayed in all publications as well as onsite signage will be “Exhibition Hall”.
For virtual tour – click  HERE
Visual of hall 405 is available HERE.
For technical specifications of Hall 405 click HERE

 Floor  

Maximum floor load: 17.5KN/m2 (350lb/ sq ft)
Floor finish: Concrete

Power supplies and other utilities, such as internet cables, are typically distributed to booths via the floor. However, it is crucial to verify this with us in advance, as these may vary depending on the specific booth location and your unique requirements.
We strongly recommend installing your own flooring or laying a carpet within your booth space (note that shell scheme booths already comes with carpet).Exhibitors and stand builders are responsible for ensuring that the exhibition floor is left in the same condition it was found in. Any damage or soiling that cannot be removed during routine cleaning will be charged to the exhibitor or stand builder.

 Raised Floor / Platform 

• Please note that if your booth has a platform/raised floor, you are required to provide a ramp or sloped edging around the entire booth to ensure access for people with disabilities.
• The platform sides must be closed and finished neatly. The platform edges must be safe, secured and easily visible to avoid trip hazard.
• Exhibitors intending to install a raised floor or platform within their booth space are required to notify the organizer and the official stand contractor, GWORKS, when submitting their booth drawings for approval. This notification is essential as services like electricity, water, and internet are mostly provided through floor-based cabling. Raised floor or platform installation must, therefore, be scheduled after the relevant cabling work is completed. Please ensure these points remain accessible at all times.Please note that once the raised floor is installed, we cannot accommodate service requests requiring access beneath the floor.

Build-Up Height 

• The maximum build-up height for the top of all elements is 4 meters. 
• Shell scheme booths build up height is 2.5 meters
  
  Exhibitors who will have booths higher than the maximum permitted height will not be allowed to set-up their booths.
  Any part facing adjacent booths that is above 2.5m in height (back-to-back wall or side-by-side wall) needs to be designed with neutral tones (preferably white).The reverse side of any booth that is adjacent to another booth – over 2.5m in height – must be nicely finished, free of exposed wiring, graphics, or logos, to maintain a clean and professional appearance.

Ceiling Hangings/Rigging  

• Ceiling hanging is permitted and require prior approval.
• GWORKS is the exclusive provider for all ceiling hanging and rigging services at this conference. Contact persons:
  Raymond Tong. E-mail: raymondtong@gworks.com.sg
  Siti Irliyana. E-mail: siti@gworks.com.sg
• To obtain a cost estimate, please submit the desired number of rigging points to GWORKS.
• The exhibitor/Stand contractor must provide a detailed rigging plan, including hanging point locations which should match the ceiling plan, indicating weight capacity for each point.
• The layout plans and drawings for usage of riggings must apply for Professional Engineer’s endorsement and submit the endorsed documents to the organizer to obtain prior written approval from the venue no later than Thursday, 25 April. 
• Exhibitors/stand builders which are unfamiliar with the endorsement process can use the services of GWORKS.

Loading Bay Access 

Please coordinate your arrival (unloading and loading) with the official logistic agent – MERKUR Expo Logistics GmbH (Partner with ROGERS EXPO SERVICES (SINGAPORE) PTE LTD). In order to maintain the smooth and efficient flow of traffic, exhibitors will be assigned designated unloading time slots.
For smooth operations, we kindly ask that you adhere strictly to these time slots and remove vehicles promptly after unloading.
Parking in the loading bay is prohibited as the loading bay space is limited and designated exclusively for loading and unloading purposes.
Vehicles are not permitted to park on the spiral or vehicular ramps that lead into the exhibition halls at Levels 4 or any other levels.

Vehicles are only permitted to use the bays for loading/unloading activities for a maximum duration of 20 minutes per vehicle. For safety reasons, storage of items is not allowed unless permission is granted in advance.

Only commercial vehicles such as vans and lorries are permitted into the loading bays. To access the loading bay, turn in from Nicoll Highway as indicated on the map below:

Vehicles should proceed up the spiral ramp to level 4. Drivers should note the following height safety clearances when accessing the respective loading bays:

• Level 4 – 4m*

 * Note that the internal door height within the Centre may differ from the loading bay height stated above.

For security, insurance, and efficiency reasons, Merkur Expo Logistics (partner with ROGERS EXPO SERVICES (SINGAPORE) PTE LTD ) is the sole official agent to handle cargo inside the venue. Stand builders are prohibited from using trolleys during set‐up and dismantling periods. Only the official freight forwarder is authorized to operate forklifts or pallet jacks within the venue.
Merkur (partner with ROGERS EXPO SERVICES (SINGAPORE) PTE LTD ) the official agent is the exclusive agent for move in and move out of the venue.

Loading Bay Clearance  

At the loading bay gantry, the driver must provide the following for verification and security purposes:
1) A valid ID (i.e. identity card, driver’s license, passport)
2) Full name of the event

*Note: A picture of the vehicle license plate will be taken before entry into the loading bay.
Drivers are required to state the name of the event (PTCOG 62) to obtain entrance to the loading bay.

For technical specifications such as height and width of the loading bay ramps, doors and location of freight doors, please click here

Shell Scheme Booths 

To ensure a smooth and efficient installation and dismantling process of your booth, GWORKS has been appointed as the official stand contractor for PTCOG 62.

Pre-booked shell schemes through Kenes include the following:

• Walling – standard shell scheme system, 2.5m-high
• Company name on Fascia board printed in standard black & white lettering
• One 10W spotlight (warm) per 3 m²
• Dark blue Carpet

Image shown is for illustration purposes only

• Actual panel size (including the metal frame):  990 mm W x 2470 mm H
• Visible panel size (excluding the metal frame): 950 mm W x 2330 mm H 

Click HERE for detailed booth dimension information (9sqm)

Note: Corner shell scheme booths are provided with two open sides and 2 fascia panels with company name.

Shell scheme booth comes with a dark blue carpet (C535)  as part of the shell scheme package. If an exhibitor (shell scheme booth only) prefers a different carpet color, an additional charge will apply for the rental and installation of the preferred color. Click HERE to view the various color options. For inquiries regarding costs and orders, please contact the GWORKS team directly via email:
Siti Irliyana. E-mail: siti@gworks.com.sg and Raymond Tong. E-mail: raymondtong@gworks.com.sg

Shell Scheme booths do NOT include:

• Electricity
• Furniture
• Booth cleaning

Electricity, furniture, cleaning services, wall graphics printing, and other products and services, can be ordered directly through GWORKS, the official stand contractor, until Friday, 10 May.
Please refer to “Booth Services and Order Forms” section.
Fees increase after this deadline. Stock upon availability.
For inquiries, please contact GWORKS team by e-mail: raymondtong@gworks.com.sg and siti@gworks.com.sg

Fascia Sign

Maximum of 21 characters (including spaces) may be written on your fascia (applicable for a 9 sqm booths).
Please submit lettering for fascia via the Exhibitor’s Portal by Thursday, 25 April. 
If text for your fascia is not received by above deadline, we will provide you with a fascia title as per your application form.
The standard fascia lettering is black and white. If you would like to print your company logo on the fascia board, in place of or in addition to your company name, or have custom graphics printed on the fascia board, this can be ordered at an additional cost through GWORKS, the official stand contractor, until Friday, 10 May. Please liaise with Siti Irliyana. E-mail: siti@gworks.com.sg and Raymond Tong. E-mail: raymondtong@gworks.com.sg

Important Guidelines for Shell Scheme Booths 

• All basic shell scheme booths will be designed and built by GWORKS – the official stand contractor.
• Exhibitors are not allowed to make any alterations to the structure of the booths or remove any integral parts from the booths. Exhibitors wishing to remove or change the location of any standard equipment within the shell scheme booth should indicate clearly on the location plan and forward it together with clear instructions to the official stand contractor and the Exhibition Manager before Thursday, 25 April. 
• No free-standing stand-fitting or display(s) may exceed a height of 2.5m or extend beyond the boundaries of your booth. This includes company names, advertising materials, flags and logos provided by the exhibitor.
• It is not allowed under any circumstances to cut, nail or drill into or through the walls, facia, floor or ceiling.
• Please do not use any adhesive products that may leave marks or cause damage to the panels and booth structure. Booth must be returned in the same condition in which it was received. Any damage to booth structure will be invoiced to the exhibitor.
• No painting is allowed; no usage of nails or screws.
• Double sided tape can be used to affix lightweight items as long as it does not leave mark or cause damage to the panels and booth structure. Velcro can be used as well (male & female).
• It is possible to use fishing line (nylon) to hang pictures etc.
• An exhibitor occupying a booth at the corner can request to close the additional side(s). If the official stand contractor and the Exhibition Manager is not being notified in writing before Thursday, 25 April – it will be assumed that the exhibitor will have opening on the additional side(s). Exhibitors are responsible for ensuring the load-bearing capacity and stability of such structures and may be required to furnish the relevant proof.
• A back wall of a booth (any booth type) cannot be used by other exhibitors.
• The shell scheme comes with dark blue carpet. If the exhibitor wishes to have a carpet in a different color, an additional fee will be required. Please contact the official stand contractor for more information.
• Excess stock, literature or packing cases may not be stored on, around or behind booths, unless contained within a lockable storeroom.
• Electrical switchboards have to be reachable and the Exhibitor has to switch off the booth lights at the end of the day.
• Exhibitors requiring additional equipment may visit the order forms or contact the official stand contractor – as per published deadlines (refer to sections “Deadlines & Key dates” and “Booth Services” for more information).

 

Space Only Booths

Exhibitors using independent contractors are required to submit the following for approval by Thursday, 25 April :

• A sketch plans with scale no less than 1:50, including cross sections and elevations of proposed booth to be built and it’s floor
• Electrical connections – a list of all appliances.
• Other utility connections such as water and drainage are subject to availability and must be checked with the Exhibition Manager prior to submitting the designs.
• The name and contact details of their construction company (stand builder).

Please submit the files through the Kenes Exhibitor’s Portal: https://exhibitorportal.kenes.com
Your booth design will be submitted by the organizer to the venue for final approval as per venue’s regulations.

Design Guidelines:

• All exhibits are to be displayed to avoid blocking aisles, obstructing adjoining booths, or damaging the premises.
  Exhibition material that is placed outside the booth will be removed at the exhibitor’s expense.
• Exhibitors are kindly requested to allow sufficient see-through areas that ensure clear views of surrounding exhibits. Entire sideway walls will not be approved
• Island booths should be partly accessible on all “open” sides. You are only allowed to build walls that cover up to 30% of each side. We try to keep the exhibition as open and inviting as possible. Wall construction alongside aisle must be approved by Kenes, max 30% of side to side may be covered. Requests to be partially exempt from this rule should be submitted in writing to the Exhibition Manager before the official submission deadline.
• Construction finish must be perfect in all the booth’s visible areas, including rear sides.
• Raised floor/platform: please note that if your booth has a platform/raised floor, you are required to provide a ramp or sloped edging around the entire booth to ensure access for people with disabilities. The platform sides must be closed and finished neatly. The platform edges must be safe, secured and easily visible to avoid trip hazard.
  Prior to booth floor installation, exhibitors or stand builders must verify that the utilities provided by the venue/ Official Contractor (such as electricity, water, cables, Internet, etc.) are located in the appropriate positions. Access to service points, water tramp, and electricity tramp is mandatory when a floor is installed; please ensure these points remain accessible! Once the floor is installed, we will NOT accept any additional service requests that require placement beneath the raised floor.
• Any part facing adjacent booths that is above 2.5m in height (back-to-back wall or side-by-side wall) needs to be designed with neutral tones (preferably white).The reverse side of any booth that is adjacent to another booth – over 2.5m in height – must be nicely finished, free of exposed wiring, graphics, or logos, to maintain a clean and professional appearance.
• Advertising on the boundary with other booths is prohibited.
• Multilevel structures are not permitted.
• Arches, bridges or similar construction connecting two or more booths are not permitted.
• Covered ceiling: booths with ceilings are to be provided with a temporary sprinkler system [ball sprinkler] or any other automatic fire extinguisher system for every 12 sqm of covered area (
• including a storage area)
• A back wall of a booth (including shell scheme booths) cannot be used by other exhibitors.
• The maximum build-up height for the top of all elements in the booths is 4 meters. 
• Ceiling Rigging is permitted and must be authorized in advance by the venue. The layout plans and drawings for usage of riggings must apply for Professional Engineer’s endorsement and submit the endorsed documents to the venue to obtain prior written approval. For further information regarding rigging, please refer to section “Hall Specifications and Important Technical Information“.
• Special care must be taken to ensure that the visitors will be inside the booth and not standing in the aisle. For example:
  • Screens or any kind of equipment to be shown or demonstrated may not be placed directly on the edge of the booth contracted in order to ensure that the visitor viewing the screens/equipment will be inside the booth and not blocking aisle traffic.
  • Any counter, desk etc. or device (i-pads, touch screens etc.) which attract visitors may not be placed immediately at the borders of the booth facing the aisles (there should be a reasonable distance from the edge of the booth)
  • Coffee bars or other F&B-counter must be inside the booth area to ensure that the visitors are standing and queuing up inside the booth area and not standing in the aisle.

Materials

• Materials used for the construction of booths and ceilings are to be non-combustible or have a minimum class 2 surface flame spread rating [supported by internationally recognised test reports/certificates].
• Overhead fabric materials used as booth covers, canopies, tents, or used as curtains or draperies, must be permeable to water and have a minimum surface flame spread rating of class 2.
• Use of combustible materials such as plastics, paper, foam and strips of timbers should be limited and generally confined for decorative purposes. Their uses within booths should be kept to a minimum and not used for general wall covering.
• Combustible materials are to be kept at a minimum and away from heat sources.

 

Kindly note:

• The organiser will not approve booths that do not comply with the accepted standards until the necessary changes have been made.
• Work cannot commence until the booth drawings are approved by the organiser.
• The used space must be returned to the venue completely clear of all items and restored to their original state.
• We recommend exhibitors using independent stand contractors to include a site visit in the planning process to assure a smooth and well planned set up. Please contact the Exhibition Manager to coordinate a visit. E-mail: sgamliel@kenes.com

Electricity and Electrical Installations for all booths

To ensure maximum safety, all electrical connections to power supply can only be carried by GWORKS – the official contractor.

Only the official contractor is authorized to provide the electrical switchboard for the power points. Thus, every exhibitor should order an electrical switchboard from the official contractor and to pay
for the electrical consumption according to his power needs. The exhibitors must name the person responsible for the stand’s electric installation project.

It is essential that exhibitor order the power needed in the stand. The exhibitor is responsible for calculating the power necessary for the elements to be connected, together with the request for the necessary voltage. Damage caused to the main or to specific points by these connections is the sole responsibility of the exhibitors/stand builders.

To ensure your booth has electricity, please complete the order form HERE until Friday, 10 May
Fees increase after this deadline. 

Power supply to the exhibits will be switched off after the exhibition closes every evening. Exhibitors who require 24 hours electricity supply for their stand should contact the official contractor to confirm availability and costs.
In the event of damage or faults to an electrical connection or installation, the exhibitor must immediately contact the organiser and/or venue representatives.
The venue reserves the right to at any time inspect connected equipment. Should the equipment fail to meet the applicable safety regulations, the venue reserves the right to immediately disconnect such equipment with no right of recourse or compensation for the exhibitor.

Booth Essentials

Electrical & Lighting Service: click HERE to download the order form.

Furniture Rental: click HERE to view the furniture catalog and download the order form.

Booth signage and/or print graphics: please email your requirements by e-mail to GWORKS team. Siti Irliyana, E-mail: siti@gworks.com.sg and Raymond Tong. E-mail: raymondtong@gworks.com.sg

Screens and Audio Visual Equipment rental: click HERE to download the order form (Applicable solely to exhibition stands!)

In-booth Catering 

Catering services are exclusively provided by Suntec Singapore.
All F&B items must be consumed within 2 hours from the stated start time (unless the items are part of a package, in which the service duration has been stated).
Suntec Singapore have created an Exhibitor Booth Catering Marketplace through which you can access to order the services under the following categories during PTCOG 62:

* Food Orders
* Beverages Orders
* Manpower Orders (pertaining to banquet service)

All orders are to be made by the exhibitor via our Online Form that can be found via the link below :-

https://www.cognitoforms.com/SuntecSingapore/ExhibitionBoothCateringMarketplace?v2
Event Code : PTCOG2024_Suntec

The Exhibition Booth Catering Marketplace PDF price list which can be found HERE 
Kindly note that the prices are subject to change without prior notification.

Deadline:  Monday, 13 May
For inquiries, please contact Bibiana Lau by e-mail: bibiana.lau@suntecsingapore.com
Tel: +65 6825 2208
The exhibitor must consider the space available on the booth to store and display the requested deliveries.

External Catering
Should an exhibitor wants to bring into any F&B that is not available in the venue’s F&B offering, an External Catering Charge will be applied.
The application permit is via the link below:
https://www.evasuntec.com/52335-f-b-guide/374127-external-catering?from_search=131308675
AP-015 – the Permit and its respective documents can be sent to Bibiana Lau by e-mail: bibiana.lau@suntecsingapore.com for review and approval.

Booth Cleaning  

The organiser will arrange for general cleaning of the exhibition premises prior to the opening of exhibition and daily prior to opening thereafter (excluding exhibit booths and displays).
Daily in-booth cleaning can be ordered directly with Multitask Development Pte Ltd
Contact person:
Nicole Tuang
E-mail: sales@mdpl.com.sg
Tel: +65 6788 1019.
Click HERE to down load the order form.
Deadline: Friday, 31 May

Internet & Wi-Fi  

Complimentary Wi-Fi will be provided by the conference during official conference days at most areas. This public Wi-Fi connection is limited for basic web browsing or checking e-mails.
Should you have any internet-based features, devices, or activities at your booth (for example: product demonstrations), we strongly recommend ordering a dedicated internet connection for your booth (wireless or wired connection) to guarantee a consistent internet connection inclusive of technical support.
Orders and payments should be made directly to Suntec Singapore.
Click HERE for available options, pricing, terms and conditions.
E-mail: telecom@suntecsingapore.com
Orders confirmed after Monday, 27 May will incurred additional express charges (50%) and are subject to availability.

Important:

• Creating your own private Wi-Fi network is not permitted
• The venue and the organiser reserve the rights to discontinue any activity which interfere with the hall Wi-Fi coverage. 
• Note regarding technical support: we will ensure that the service you purchased is functioning as it should, however we cannot troubleshoot or repair issues with client-provided equipment.
• Exhibitors must notify in advance if they intend to install a raised floor or platform as internet access is mostly provided through floor-based cabling. Raised floor or platform installation must be scheduled after the cabling work is done. Access point(s) must remain unobstructed and accessible throughout the installation process and beyond. Once the raised floor or platform is in place, no new service installations underneath it will be possible.
• The exhibitor is responsible for following legal, ethical, moral and generally accepted internet and e‐mail conduct when communicating across the conference’s network. The venue reserves the right to disconnect and/or limit a user’s right to or use of the network if rules and conditions are not respected.

Security 

• Please do not leave any bags, boxes, suitcases or any type of product unattended at any time, whether inside or outside the exhibition area.
• Neither the venue nor the organiser can accept responsibility for the security of the booths and their contents. The venue as well as the organiser are not liable for any possible loss, theft and/or damage occurred during the rental period of any private property or goods. Exhibitors are fully responsible for the security of their booth and equipment.
• If you wish to hire security for your booth, this can be done via Fervour Pte Ltd
  Contact person:
  Ili Azlee. E-mail: ili.azlee@fervour.sg
  Mobile: +65 8661 9865
  Deadline: Monday, 6 May by 2PM (SGT)
  This service is exclusive to Fervour.

Waste Removal 

On-site waste disposal services are available. This service is relevant for exhibitors with large volume of waste.
Please contact Multitask Development Pte Ltd for further information.
Deadline: Friday, 31 May
Contact person:
Nicole Tuang.
E-mail: sales@mdpl.com.sg
Tel: +65 6788 1019

Storage

Short-term storage of materials left over after assembly (empty boxes, crates, cases , palettes etc.) should be coordinated with Merkur team (payable service).
Under no circumstances may packing materials of any kind be left in the aisles, on the booths, around or behind the booths.
Please contact Merkur with information on sizes and number of parcels, size and storage period.
E-mail: marco.dinges@merkur-expo.com
Please be advised that shipments delivered to the venue before the designated setup period will NOT be accepted by venue staff. Please coordinate with Merkur to ensure deliveries arrive within the designated set-up period.
Once the event & dismantling are over, the venue shall bear no responsibility for safeguarding or storing any items left behind on the premises. Should the venue undertake the removal of such items, the associated costs will be borne by the exhibitor.

Hostesses & Temporary Staff Hire

Refix Pte. Ltd. is our preferred vendor for the recruitment of hostesses and temporary staff. To submit a request for their services, please click here to download the order form.
Deadline:Monday, 20 May
Fees will increase after this date.
For any further inquiries, please contact Refix directly:
Valencia Yap – Refix Event Operations
E-mail: valencia@refix.sg (please also cc thaniba@refix.sg)
Tel: +65 8168 1457

Shipping Instructions 

Merkur Expo Logistics GmbH has been appointed the official logistics agent this conference (partner with Rogers Expo Services Pte Ltd).
Merkur offers the following services: customs clearance, delivery to the booth, freight forwarding, manpower & trolleys for un‐loading/loading during build‐up and dismantling, storage of empty crates, transportation to and from the exhibition hall.
For security, insurance, and efficiency reasons, Merkur Expo Logistics (partner with Rogers Expo Services) are the sole official agent to handle cargo inside the venue.
Stand builders are prohibited from using trolleys during set‐up and dismantling periods.
Kindly note that Merkur, the official agent, is the exclusive agent for move in and move out of the venue (partner with Rogers Expo Services).

Exhibitors and stand builders are free to deliver their goods or to pick their goods up from outside the venue. Those who use their own facilities up to the venue are requested to coordinate their time schedule and unloading of their cargo into the venue with Merkur.

Contact information:
Merkur Expo Logistics GmbH
Marco Dinges| E-mail: marco.dinges@merkur-expo.com | Mobile: +49 (0) 175 5880292

For shipping instructions and tariff, please click here
Combined Commercial Invoice & Packing List – click here to download
Pre advise – Material Handling Form – click here to download 

Direct Deliveries to the Venue (NOT Recommended!) 

Any deliveries made directly to the venue without going through the official logistics agent, will be at the exhibitor’s own risk. If goods do not arrive on time or are mislaid, the organizers and official logistics agent will not take any responsibility. The venue is a large complex situated next to a major mall, with other events occurring in parallel. This environment increases the risk of misplaced deliveries. Exhibitors who choose to proceed with direct deliveries must strictly adhere to the following guidelines:

• The delivery and removal of materials and goods for the exhibition booths is allowed only by the official freight forwarder.
• Deliveries may not be made prior to Monday, June 10. Any deliveries prior to this date, or off the official working hours, will NOT be accepted.
• Direct deliveries are permitted only between June 10 and June 14. 
• Direct deliveries to Suntec MUST be coordinated in advance with Merkur. Contact person: Marco Dinges| E-mail: marco.dinges@merkur-expo.com | Mobile: +49 (0) 175 5880292
• All deliveries must have a special label attached. These labels can be obtained from Merkur.
• Please be advised that neither the organiser nor the venue can accept deliveries on an exhibitor’s behalf and arrangements must be made for a booth/company representative to be available when deliveries are made.
• Goods requiring pallet truck assistance for unloading/loading must hand them over to the official PTCOG 62 material handling team upon arrival at Suntec (fees will incur). The use of pallet jacks by exhibitors and stand builders is strictly prohibited within the venue.
• As a courtesy to the delegates and your fellow exhibitors, deliveries or the removal of any equipment to/from booth must be made 30 minutes before or after exhibition opening hours.

 

 

Water Features

Weapons & Imitations

We are committed to sustainability and we encourage all of our exhibitors to do the same. CLICK HERE for some practical tips and tricks that you can implement right away.

Official Contractors:

Furniture Rental / Graphics & Signage/ *Electricity / Additional Booth Fittings / *Rigging / Screens & AV Equipment
GWORKS
Raymond Tong. E-mail: raymondtong@gworks.com.sg
Siti Irliyana. E-mail: siti@gworks.com.sg
*Exclusive service 

Freight Handling & Onsite Logistic Agent
Merkur Expo Logistics GmbH
Marco Dinges | E-mail: marco.dinges@merkur-expo.com
Mobile:+49 (0) 175 5880292
Merkur is the exclusive handler inside the venue.

In-booth Catering
Suntec 
Exhibitor Booth Catering Marketplace – Online Form – CLICK HERE
Event Code : PTCOG2024_Suntec
Click HERE for products and menu selections including price list.
Bibiana Lau. E-mail: bibiana.lau@suntecsingapore.com

In-booth daily cleaning/ Waste removal services
Multitask Development Pte Ltd 
Nicole Tuang. E-mail: sales@mdpl.com.sg
Tel: +65 6788 1019
Waste removal service is relevant for exhibitor with large volume of waste.

Hostesses & Temporary Staff Hire
Refix Pte. Ltd.
Valencia Yap – Refix Event Operations
E-mail: valencia@refix.sg (please also cc thaniba@refix.sg)

Security
Fervour
Ili Azlee
E-mail: ili.azlee@fervour.sg
Mobile: +65 8661 9865

 

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Kenes Group Contacts: 

Conference Secretariat
Kenes Group
Rue François-Versonnex 7
1207 Geneva, Switzerland
Tel:  +41 22 908 0488
Contact us

Exhibition Manager & Industry Symposia Coordinator
Sharon Gamliel
Tel: +41 22 908 0488 Ext: 562 | E-mail:sgamliel@kenes.com

Industry Liaison & Sales
Nikol Karabelova
Tel: +41 22 908 0488 Ext. 293| E-mail: nkarabelova@kenes.com

Registration Specialist
Sandra Silva
E-mail: registration@ptcog62.org

Hotel Accommodation
Ralitza Angelova
E-mail: rangelova@kenes.com
https://hotels.kenes.com/congress/PTCOG62